Headway JSC - INO Summit 2025 Gold Sponsor

Since joining our network in 2023, Headway Joint Stock Company has been an active participant in all our events, consistently demonstrating its dedication to collaboration and global networking. With a strong foundation built by five university friends who shared a passion for logistics, the company has evolved into one of Vietnam’s most reputable logistics providers. Their expertise, forward-thinking approach, and commitment to excellence have positioned them as a trusted name in freight forwarding and project logistics. As a Gold Sponsor of INO Summit 2025, Headway reaffirms its strong industry presence and ongoing support for fostering meaningful connections.

In the following interview, we explore their journey, industry insights, and valuable contributions to our network.
 

1. Could you share the story behind your company’s entry into the freight forwarding industry and how it has evolved over time?
Headway was founded by five close friends who studied together at university, all of whom had experience working in the shipping and freight forwarding industry. We recognized the potential and challenges within the logistics industry and wanted to contribute our knowledge and experience to build a leading logistics company in Vietnam. Our goal is to provide customers with exceptional value-added services while striving to maintain high speed and flexibility to adapt to changes in the business environment.

At Headway, we are committed to delivering value to our customers, employees, and shareholders through the following principles:

• Respect: Respect people, ideas, and diversity, creating the foundation for sustainable relationships.
• Responsibility: Commit to performing all actions with the highest responsibility to customers, partners, and the community.
• Renovation: Continuously improve and innovate to adapt and develop in a changing environment.
• Synergy: Make effective coordination between individuals and organizations to create greater overall value.
• Result: Achieve outstanding results through effort, innovation, and collaboration.

2. Could you highlight key milestones in your company’s history and how your experience has shaped your position in the market today?

2003: Headway Co., LTD was established.
2012: Acquisition of NIS’s trucking fleet.
2016: Creation of Hanoi Branch Office.
2018:

• Creation of Quang Nam Representative Office.
• Launch of new CHX service from Japan to Chu Lai Port (Quang Nam province).

2019:

• Awarded Number 1 in APL’s Asia Top Performance.
• Reformed Headway Co., LTD to Headway Joint Stock Company.

2020:

• Agency agreement in Central Vietnam for Zim Line and Gold Star Line.
• Creation of Da Nang Branch Office.
• Launch of new CLX service from China to Chu Lai Port (Quang Nam Province) on December 12.

2021:

• Awarded Number 1 in CMA-CGM’s Asia Top Performance.
• Relocated Ho Chi Minh Office to newly-owned office.
• Creation of Le Thanh Depot.
• Creation of Hai Phong Branch Office.
• New handling record of 90,465 TEU for the performance of 2021.

2022:

• Contract logistics with VICT terminal for reefer service package.
• Acquisition of Thien Phuc Co., Ltd. and set-up of Headway Qui Nhon Co., Ltd.
• Rebranding of Headway Joint Stock Company.

2023:

• Established Project & NVOCC department.
• Creation of Thanh Hoa Branch Office.
• Headway’s 20th Anniversary.

We accompany and listen to each specific need, analyze it, and provide optimal solutions for each customer. Headway proactively identifies and assesses risks and advantages for each request to optimize logistics for customers' supply chains. We provide comprehensive products, from transportation to storage and distribution.

The whole purpose of transportation is to ensure our commitment to customers. The promise of service is always fulfilled as we commit. Headway is one of the leading partners of shipping lines in the world and can make arrangements to suit each customer's requirements. In addition, our shipping liability insurance helps customers feel secure about all the products and services we commit to.

3. Which project cargo services do you offer, and what distinguishes your company from other project cargo providers in your country?

The complex and tailored requirements of project logistics demand creative and strategic thinking to develop and execute effective solutions. Our extensive experience and expertise ensure that Out-of-Gauge (OOG) transportation is handled safely, on time, and within budget.

We offer a comprehensive range of services for project cargo, including:

• Pre-feasibility studies.
• Road surveys.
• Consulting on local laws and legal restrictions.
• Budget estimation and costing.
• Tailor-made transport and lifting solutions.
• Extensive network with authorities (road permits, police escorts).
• Engineering studies and monitoring at every stage of the execution phase.
• Customs clearance management and ensuring regulatory compliance.
• Specialized low-bed transport and heavy lift services.
• Shipping through various options: special containers, barging, liner services, chartering, breakbulk vessels, heavy lift vessels, and more.

4. What opportunities for improvement do you see in the freight forwarding industry, and how do you think companies can address them?

Globalization and AI are transforming the freight forwarding industry. Companies that embrace AI-driven automation, predictive analytics, and digital transformation will gain a competitive edge in managing global trade more efficiently.

By focusing on AI-powered optimization, companies can improve speed, accuracy, and sustainability while navigating the complexities of international logistics.
At Headway, we prioritize digital transformation, focusing on digitization to streamline work processes and eliminate unnecessary intermediary steps.
Digitizing our processes ensures greater accuracy, frees up labor, enhances efficiency, and minimizes human errors. With the advantage of digitalization, Headway guarantees the reliability of accurate, complete, and timely services. This approach allows us to lead the way in innovative technology that makes a difference.

5. From your perspective, what is the value of being part of a logistics network, and how has your experience with our network contributed to your success?

Being part of logistics networks provides invaluable opportunities for collaboration, knowledge-sharing, and mutual support among industry leaders. A strong network enables companies to expand their reach and leverage resources and expertise from partners to overcome challenges in global trade.
The OPCA network brings together some of the brightest minds from the international supply chain community. Through this network, we have the opportunity to connect and exchange business insights with industry leaders. This not only allows us to grasp emerging challenges, opportunities, and industry trends but also helps us build relationships with potential partners through high-level discussions and future collaboration opportunities.

We are proud to have Headway Joint Stock Company as a Gold Sponsor at INO Summit 2025. Their dedication to innovation, collaboration, and leadership in the logistics industry is exceptional. We look forward to their active participation and the valuable insights they will bring to the summit, as we continue to shape the future of global logistics together!

Source: Headway Joint Stock Company | INO Summit 2025 Gold Sponsor | OPCA